Retail Store Leader: CX, Sales & Team Growth

Comcast (CC) of Willow Grove; West Palm Beach (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Comcast in West Palm Beach seeks a results-driven Store Manager to lead a team of 8–12, drive sales targets, and ensure tight operational and financial discipline.

You will hire, coach and evaluate staff, develop processes to boost department efficiency and budget performance, and deliver a world-class customer and employee experience while upholding company policies. Regularly review performance data and coach for improvement.

Qualifications

• Bachelor’s Degree.
• 5-7 Years of relevant work experience.
• Proven ability to coach and develop teams.
• Strong focus on customer experience and satisfaction.

Responsibilities

• Delivers a world-class customer and employee experience while achieving sales goals and maintaining financial controls.
• Hires, coaches and evaluates personnel based on performance standards.
• Develops processes to drive department efficiencies and budget management.
• Manages 8-12 direct reports and ensures staff scheduling.
• Leverages customer feedback and NPS to improve store experience.

Skills

Coaching

Customer Experience

Customer Satisfaction

People Management

Professional Integrity

Sales

Education

Bachelor’s Degree

Job description

Comcast in West Palm Beach seeks a results-driven Store Manager to lead a team of 8–12, drive sales targets, and ensure tight operational and financial discipline.

You will hire, coach and evaluate staff, develop processes to boost department efficiency and budget performance, and deliver a world-class customer and employee experience while upholding company policies. Regularly review performance data and coach for improvement.