Retail Assistant Manager: Customer-First Store Leader

Hibbett, Inc.; Brownsville (TX); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett, Inc. in Brownsville, TX is seeking an Assistant Manager to support daily store operations and deliver outstanding customer service. You will help the Store Manager manage selling, restocking, merchandising, and staff development, and you’ll step in during the Store Manager’s absence.

The role requires 1–3 years of retail/customer service experience, strong communication, and the ability to thrive in a fast-paced environment while protecting assets and maintaining store standards.

Qualifications

• Retail experience required, footwear/apparel preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Able to work in a fast-paced environment.
• Self-starter with initiative.
• Team player who delivers outstanding service.
• Strong attention to detail with multitasking abilities.

Responsibilities

• Assist Store Manager in controlling store assets.
• Help establish action plans for selling, restocking, merchandising, ordering, scheduling.
• Act as store lead in Store Manager's absence.
• Support recruiting, training, and evaluation of staff.
• Provide guidance to employees and customers across departments.
• Monitor inventory, sales, expenses to ensure profitability.
• Direct staff to meet department goals and standards.
• Deliver exceptional customer service per the service manuals.
• Promote and sell services and merchandise.
• Uphold all company policies and procedures.
• Protect assets and report potential fraud risk.

Skills

Interpersonal skills

Customer service

Communication skills

Fast-paced environment

Self-starter

Team player

Attention to detail

Job description

Hibbett, Inc. in Brownsville, TX is seeking an Assistant Manager to support daily store operations and deliver outstanding customer service. You will help the Store Manager manage selling, restocking, merchandising, and staff development, and you’ll step in during the Store Manager’s absence.

The role requires 1–3 years of retail/customer service experience, strong communication, and the ability to thrive in a fast-paced environment while protecting assets and maintaining store standards.