Retail Store Leader - Customer Experience & Growth

knitwellgroup; West Babylon (NY); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Opportunities for monthly bonuses

Merchandise discounts

Professional development and careerAdv

Community philanthropic partnerships

Job summary

LOFT is seeking a Store Manager in West Babylon, NY to lead the customer and associate experiences in our store, driving a profitable business through exceptional service, strong visuals, and community engagement. You will coach your team, hire and develop talent, and ensure a welcoming atmosphere for customers and colleagues alike.

Day-to-day responsibilities include overseeing store operations, opening and closing, managing payroll and budgets, and using reporting to inform short- and

Qualifications

• 2+ years retail Store Manager or service industry experience (preferred).
• Brings a hospitality mindset when engaging with customers and associates.
• Strong people management skills and an ability to develop talent.
• Effective leadership, interpersonal, and communication skills.

Responsibilities

• Lead a customer- and associate-focused store environment.
• Coach and develop associates to apply brand behaviors for genuine connections.
• Utilize technology to provide a seamless omnichannel shopping experience.
• Hire and build a capable store team through training and development.
• Create an inclusive store environment where everyone feels welcome.
• Develop a strong operational dynamic to achieve store goals.
• Promote in-store community events and partnerships; oversee budgeting and payroll.
• Oversee day-to-day operations including opening and closing, and analyze reports.

Skills

People management

Leadership

Communication

Hospitality mindset

Technology proficiency

Budgeting

Strategic planning

Task prioritization

Tools

POS system

Job description

LOFT is seeking a Store Manager in West Babylon, NY to lead the customer and associate experiences in our store, driving a profitable business through exceptional service, strong visuals, and community engagement. You will coach your team, hire and develop talent, and ensure a welcoming atmosphere for customers and colleagues alike.

Day-to-day responsibilities include overseeing store operations, opening and closing, managing payroll and budgets, and using reporting to inform short- and