Retail Store Manager — Elevate Customer Experience

LOFT; Buffalo (NY); On-site; USD 62,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Holidays

Monthly bonuses

Merchandise discounts

Sister brand discounts

Professional development

Advancement opportunities

Community partnerships

Job summary

LOFT at Store 1355-Walden Galleria in Buffalo, NY seeks a Store Manager to lead customer and associate experiences, drive profitability, uphold visual standards, and build a welcoming store culture.

You will coach a diverse team, manage day-to-day operations including opening and closing, budgeting and payroll, and leverage reporting to develop short- and long-term retail plans while engaging with the community.

Qualifications

• 2+ years retail Store Manager or service industry experience.
• Hospitality mindset when engaging with customers and associates.
• Strong people management and talent development ability.
• Effective leadership and communication skills.
• Tech-savvy with ability to operate a point-of-sale system.

Responsibilities

• Cultivate a customer-focused environment delivering exceptional experiences.
• Inspire, educate, and coach associates to act on brand behaviors.
• Use technology to provide a seamless omnichannel shopping experience.
• Hire and build an effective store team through training and coaching.
• Create an inclusive store environment where everyone feels welcome.
• Oversee store profitability through budgeting and payroll.
• Analyze reporting to develop short and long-term retail plans.
• Manage opening and closing procedures daily.

Skills

People management

Leadership

Communication

Hospitality mindset

POS technology

Business acumen

Time management

Team development

Tools

Point-of-sale system

Job description

LOFT at Store 1355-Walden Galleria in Buffalo, NY seeks a Store Manager to lead customer and associate experiences, drive profitability, uphold visual standards, and build a welcoming store culture.

You will coach a diverse team, manage day-to-day operations including opening and closing, budgeting and payroll, and leverage reporting to develop short- and long-term retail plans while engaging with the community.