Retail Store Leader – Customer Experience & Growth

Sephora USA, Inc.; Albuquerque (NM); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health benefits

401k with match

Paid time off

Tuition reimbursement

Employee discount (30%)

Mental health resources

Volunteer and donation matching

Job summary

Sephora USA, Inc. in Albuquerque, NM is seeking an Assistant Store Manager to be the heartbeat of the store, guiding operations, leading the team, and elevating the client experience.

You will partner with the Store Manager to drive sales, coach staff, recruit talent, and uphold Sephora’s standards in a vibrant retail environment.

Availability evenings, weekends, and holidays is required; this on-site role includes competitive salary and benefits, plus discounts and growth opportunities.

Qualifications

• Retail assistant manager experience in fast-paced, high-volume environments.
• Strong leadership and business acumen to recruit, inspire and develop talent.
• Excellent communication and interpersonal skills for teams and clients.
• Passion for coaching, real-time feedback, and accountability.
• Client-centric approach to foster loyalty while balancing operations.

Responsibilities

• Support store operations and client experience in collaboration with the Store Manager.
• Inspire and empower teams to coach, develop, and achieve goals.
• Recruit, hire, and onboard diverse, top talent.
• Champion continuous learning through real-time coaching and feedback.
• Drive performance with actionable feedback and mentorship.
• Elevate client satisfaction by delivering outstanding service and personalized experiences.
• Uphold Sephora standards and ensure a visually inspiring, compliant store environment.
• Optimize inventory and staffing resources to adapt to priorities.

Skills

Assistant Store Management

Leadership

Communication

Coaching & Development

Client Experience

Job description

Sephora USA, Inc. in Albuquerque, NM is seeking an Assistant Store Manager to be the heartbeat of the store, guiding operations, leading the team, and elevating the client experience.

You will partner with the Store Manager to drive sales, coach staff, recruit talent, and uphold Sephora’s standards in a vibrant retail environment.

Availability evenings, weekends, and holidays is required; this on-site role includes competitive salary and benefits, plus discounts and growth opportunities.