Retail Store Leader: Coaching, Sales & Ops

Cash America Pawn; San Antonio (TX); On-site; USD 33,000 - 39,000; Full time

Benefits offered by this job

Unlimited Commission

Store Performance Bonus

Earned Wage Access

Employee discounts

401(k) auto-enrollment

Tuition Reimbursement

Job summary

Cash America Pawn is seeking an experienced Assistant Store Manager in San Antonio, TX to assist the Store Manager in daily operations and team development. You will focus on delivering outstanding customer service, driving store profitability, and ensuring smooth cash handling and compliance.

The role offers competitive hourly pay with unlimited commission potential and store performance bonuses, plus benefits like earned wage access, employee discounts, and tuition reimbursement to support

Qualifications

• Previous leadership, key-holder, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• High school diploma or GED or equivalent experience.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Bilingual applicants encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve concerns; coach, train, and develop team members to meet standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Team development

Communication

Education

High school diploma or GED

Job description

Cash America Pawn is seeking an experienced Assistant Store Manager in San Antonio, TX to assist the Store Manager in daily operations and team development. You will focus on delivering outstanding customer service, driving store profitability, and ensuring smooth cash handling and compliance.

The role offers competitive hourly pay with unlimited commission potential and store performance bonuses, plus benefits like earned wage access, employee discounts, and tuition reimbursement to support