Retail Store Leader: Coach, Sell, Delight Customers

Charter Communications; Surprise (AZ); On-site; USD 45,000 - 66,000; Full time

Job summary

Spectrum is seeking an Assistant Store Manager to lead a fast-paced retail team, coach staff, and drive sales while delivering an exceptional customer experience. You will model service standards, manage daily store operations, and ensure merchandise availability and policy compliance.

You will recruit and develop team members, handle scheduling, and coach for performance. This role requires strong communication, comfort with technology, and the ability to work overtime as needed to meet store

Qualifications

• Ability to read, write and speak English clearly for customers and staff.
• Significant retail store experience with leadership exposure.
• Proven ability to lead and motivate in incentive-based environments.
• Detail oriented with strong problem-solving skills.
• Comfort with personal technology and devices.
• Proficient with common software applications.
• Able to prioritize, organize and manage multiple tasks.
• Willing to work overtime as needed.

Responsibilities

• Lead and inspire the team to hit sales goals and deliver top-tier service.
• Coach employees to build relationships and retain customers.
• Recruit, train and mentor team members in a fast-paced setting.
• Manage daily store operations, staffing, scheduling and compliance.
• Create an exceptional customer experience reflecting Spectrum brand.
• Oversee inventory control and perform audits to limit losses.

Skills

Lead & Inspire

Drive Sales

Customer Service

Team Coaching

Retail Leadership

Technology Proficiency

Communication

Time Management

Education

High School Diploma

Job description

Spectrum is seeking an Assistant Store Manager to lead a fast-paced retail team, coach staff, and drive sales while delivering an exceptional customer experience. You will model service standards, manage daily store operations, and ensure merchandise availability and policy compliance.

You will recruit and develop team members, handle scheduling, and coach for performance. This role requires strong communication, comfort with technology, and the ability to work overtime as needed to meet store