Retail Store Leader: Assistant Manager

Shoe Carnival, Inc.; Fairview Heights (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Shoe Carnival in Fairview Heights, IL is seeking an Assistant Store Manager to help oversee daily store operations, act as a key holder, and lead by example in a high-energy, customer-first environment.

You will support the General Manager in reaching sales goals, supervise associates, train staff, and ensure visual standards while delivering outstanding service. Flexible availability, including nights, weekends, and holidays, is required.

Qualifications

• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Due to keyholder responsibilities, applicants must be at least 18 years of age.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Communication

Flexibility

Job description

Shoe Carnival in Fairview Heights, IL is seeking an Assistant Store Manager to help oversee daily store operations, act as a key holder, and lead by example in a high-energy, customer-first environment.

You will support the General Manager in reaching sales goals, supervise associates, train staff, and ensure visual standards while delivering outstanding service. Flexible availability, including nights, weekends, and holidays, is required.