Retail Leader: Assistant Store Manager - Hands-On Growth

Shoe Carnival, Inc.; St. Louis (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

Shoe Carnival in St. Louis, MO is seeking an Assistant Store Manager to oversee daily store operations and support the team.

In this full-time role you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment. You will open and close, assist with sales goals, mentor associates, and ensure strong service standards while maintaining visuals and loss prevention practices.

Qualifications

• Strong leadership and interpersonal skills.
• Excellent customer service orientation with a positive attitude.
• Minimum 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to obtain Key Carrier Certification within 60 days.
• Flexible availability including nights, weekends and holidays.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Skills

Leadership

Customer service

Retail experience

Communication

Job description

Shoe Carnival in St. Louis, MO is seeking an Assistant Store Manager to oversee daily store operations and support the team.

In this full-time role you’ll act as a key holder, lead by example, and help drive a fun, customer-first store environment. You will open and close, assist with sales goals, mentor associates, and ensure strong service standards while maintaining visuals and loss prevention practices.