Assistant Store Manager: Lead a High-Energy Retail Team

Shoe Carnival, Inc.; Chicago Ridge (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

Shoe Carnival, Inc. is seeking an Assistant Store Manager in a full-time role in Illinois. You will help oversee daily store operations, lead by example, and contribute to a fun, customer-first environment.

The position requires strong leadership, hands-on training, and reliable availability to cover nights, weekends, and holidays. You will work closely with the General Manager to drive performance, quality service, and store presentation while ensuring compliance with store policies and loss

Qualifications

• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Due to keyholder responsibilities, applicants must be at least 18 years of age.

Responsibilities

• Open and close the store as a key holder.
• Support the General Manager in reaching sales goals.
• Lead customer service efforts and resolve issues professionally.
• Train and guide associates on processes and standards.
• Delegate daily tasks and coordinate breaks.
• Assist with visual merchandising and store presentation.
• Perform register overrides, safe/till counts, and cash reconciliation.
• Follow and promote loss prevention procedures.

Job description

Shoe Carnival, Inc. is seeking an Assistant Store Manager in a full-time role in Illinois. You will help oversee daily store operations, lead by example, and contribute to a fun, customer-first environment.

The position requires strong leadership, hands-on training, and reliable availability to cover nights, weekends, and holidays. You will work closely with the General Manager to drive performance, quality service, and store presentation while ensuring compliance with store policies and loss