Retail Store Lead — Team & Operations Coach

DTLR, Inc; Dover (DE); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K plan

Medical, dental, vision benefits

Paid time off

Job summary

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, driving sales, controlling expenses, and ensuring superior customer service in our Dover, DE store.

You will lead and coach team members, assist with recruitment and training, monitor inventory and merchandising, and uphold company policies while maintaining a friendly, professional environment. Flexibility for schedule and travel between stores is required.

Qualifications

• Requires a minimum of one (1) year in retail management.
• Solid knowledge of business operations and strong command of English.
• Interpersonal skills to handle confidential situations with tact and diplomacy.

Responsibilities

• Assist Store Manager with daily store operations to maximize sales and profitability.
• Support merchandising execution and inventory management.
• Participate in recruitment, training and development of store personnel.
• Assist with performance evaluations and feedback for staff.
• Help manage expenses and monitor shrink and loss prevention.
• Ensure compliance with company policies and customer service standards.

Skills

Retail management

Communication

Leadership

Customer service

Time management

Organizational skills

Problem solving

Team coaching

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations, driving sales, controlling expenses, and ensuring superior customer service in our Dover, DE store.

You will lead and coach team members, assist with recruitment and training, monitor inventory and merchandising, and uphold company policies while maintaining a friendly, professional environment. Flexibility for schedule and travel between stores is required.