Retail Store Lead - Ops, Training & Customer Experience

R555US DTLR, Inc.; Lancaster (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, manage inventory and expenses, and lead a team to deliver outstanding customer service. The role requires supervising staff, training, and enforcing company policies across the store.

Flexibility to work a 40-hour week, including days, nights, weekends, and holidays, is essential. Ideal candidates will have at least 1 year in retail management, strong English communication, and solid

Qualifications

• Requires minimum 1 year in retail management.
• Strong communication and customer service skills.
• Demonstrated leadership and ability to train staff.

Responsibilities

• Assist Store Manager in daily store operations.
• Support recruitment, training, and development of staff.
• Ensure adherence to company policies and customer service standards.
• Monitor expenses and inventory control.
• Coordinate merchandising and store initiatives.
• Maintain safety, audit, and loss prevention programs.

Skills

Retail management

Customer service

Communication

Leadership

Time management

Problem solving

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily operations, drive sales, manage inventory and expenses, and lead a team to deliver outstanding customer service. The role requires supervising staff, training, and enforcing company policies across the store.

Flexibility to work a 40-hour week, including days, nights, weekends, and holidays, is essential. Ideal candidates will have at least 1 year in retail management, strong English communication, and solid