Retail Store Lead - Sales, Ops & People

Abercrombie & Fitch Co.; Providence (RI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per year

Merchandise discount

Medical, dental and vision insurance

Life and disability insurance

Associate Assistance Program

Paid parental and adoption leave

401(k) savings plan with company match

Training and development opportunities

Job summary

Abercrombie & Fitch Co. in Providence, RI is seeking an Assistant Manager to blend business strategy, operations, creativity, and people management.

You will drive sales by analyzing the business and delivering best-in-class customer service while supervising daily store operations and opening/closing routines. You will recruit, train, engage and develop talent, build compelling visual displays, manage inventory, and report on performance to inform decision-making.

Qualifications

• Bachelor’s degree or one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and strong work ethic.
• Possess strong communication and interpersonal skills.
• Team-building and ability to coach others.

Responsibilities

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register/point-of-sale systems.
• Fulfill omni-channel orders.
• Represent the brand and exemplify company culture and values.

Skills

Supervisory experience

Customer-facing role

Strong customer focus

Education

Bachelor’s degree

Job description

Abercrombie & Fitch Co. in Providence, RI is seeking an Assistant Manager to blend business strategy, operations, creativity, and people management.

You will drive sales by analyzing the business and delivering best-in-class customer service while supervising daily store operations and opening/closing routines. You will recruit, train, engage and develop talent, build compelling visual displays, manage inventory, and report on performance to inform decision-making.