Retail Assistant Manager — Lead Sales, Ops & People

abercrombie.com; Warrensville Heights (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year

Merchandise Discount

Medical, Dental and Vision Insurance

401(K) Savings Plan with Company Match

Job summary

Abercrombie & Fitch Co. in the United States is seeking an Assistant Manager who blends business strategy, operations, creativity, and people leadership to drive sales and deliver best-in-class service.

You will oversee daily store operations, supervise staff, manage openings/closes, stockroom, payroll, and training; leverage product knowledge to build visual displays and elevate customer experience while promoting the brand and internal growth.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast-paced and challenging environment.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. in the United States is seeking an Assistant Manager who blends business strategy, operations, creativity, and people leadership to drive sales and deliver best-in-class service.

You will oversee daily store operations, supervise staff, manage openings/closes, stockroom, payroll, and training; leverage product knowledge to build visual displays and elevate customer experience while promoting the brand and internal growth.