Retail Store Lead: People, Ops & Brand Champion

Sally Beauty Holdings, Inc.; Petaluma (CA); On-site; USD 41,000 - 49,000; Full time

Job summary

Sally Beauty Holdings, Inc. in Petaluma, CA is seeking a Store Manager to hire, develop and lead store associates while ensuring an exceptional customer experience and maintaining brand standards. You will develop strategies and plans to achieve KPIs and financial targets through analysis, action planning, and accountable leadership.

Assistant Managers support these duties when the Store Manager is absent. Responsibilities include team development, omni-channel coordination, and managing

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team to meet objectives.
• Effective communication with team and management.

Responsibilities

• Lead and supervise store associates to deliver exceptional customer experiences.
• Plan and analyze store performance to achieve KPIs and financial targets.
• Recruit, train and develop staff; support Omni-channel initiatives.
• Oversee store operations including scheduling, inventory, and compliance.
• Ensure brand standards, merchandising, POGs, and store cleanliness.

Skills

Retail leadership

Customer service

Team communication

Scheduling

People development

Education

High School Diploma or equivalent

Job description

Sally Beauty Holdings, Inc. in Petaluma, CA is seeking a Store Manager to hire, develop and lead store associates while ensuring an exceptional customer experience and maintaining brand standards. You will develop strategies and plans to achieve KPIs and financial targets through analysis, action planning, and accountable leadership.

Assistant Managers support these duties when the Store Manager is absent. Responsibilities include team development, omni-channel coordination, and managing