Retail Store Lead — Ops, Training & Customer Experience

R555US DTLR, Inc.; Kinston (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations in North Carolina. You will help drive maximum sales through effective merchandising, expense control, and inventory management while leading a team to deliver excellent customer service.

The role requires strong leadership, staff development, and collaboration across departments. Flexibility to work a 40-hour week including days, nights, weekends, and holidays is expected.

Qualifications

• Minimum of one year in retail management.

Responsibilities

• Oversee quality and performance of store staff.
• Ensure compliance with company policies and procedures.
• Lead by example to meet store goals and training standards.
• Assist with recruitment, selection and training of store personnel.
• Support annual performance evaluations for all store employees.
• Assist with expense management and budgeting strategies.
• Monitor shrink and loss prevention, ensuring plan adherence.
• Oversee safety and store operating standards.

Skills

Retail management

Customer service

Leadership

Recruitment

Budget management

Merchandising

MS Office

Communication skills

Interpersonal skills

Scheduling

Travel readiness

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager to support the Store Manager in daily retail operations in North Carolina. You will help drive maximum sales through effective merchandising, expense control, and inventory management while leading a team to deliver excellent customer service.

The role requires strong leadership, staff development, and collaboration across departments. Flexibility to work a 40-hour week including days, nights, weekends, and holidays is expected.