Retail Store Lead & Ops Coach

Goodwill South Florida; Town of Florida (NY); On-site; USD 22,000 - 31,000; Full time

Job summary

Goodwill South Florida in Tamarac, FL seeks an Assistant Store Manager to assume full responsibility for operating the Goodwill Retail Store when the Store Manager is off duty. You will lead, motivate, coach, and train employees while meeting sales goals and upholding Goodwill’s policies and procedures.

The role requires a high school diploma, at least 2 years in retail sales (ready-to-wear) with a minimum of 6 months in a supervisory role, fluent English, and strong communication skills;

Qualifications

• Education: High school diploma or equivalent required; college degree preferred.
• Experience: Minimum of 2 years in retail sales (ready-to-wear), with at least 6 months in a supervisory role.
• Language: English proficiency required; bilingual (English/Spanish) preferred.
• Skills: Excellent communication, organization, interpersonal, and customer service skills.

Responsibilities

• Store Operations: Maintain inventory, proper rotation, pricing, returns, and sales procedures.
• Customer and Donor Relations: Provide excellent customer service and respond to inquiries professionally.
• Employee Supervision: Supervise up to 30 store employees; train, schedule and provide feedback.
• Safety and Compliance: Maintain a safe, sanitary, and secure store environment; train staff on safety protocols.
• Administrative Duties: Adhere to policies; complete tasks timely and support organizational goals.

Skills

Communication

Organization

Interpersonal skills

Customer service

Education

High school diploma

College degree

Job description

Goodwill South Florida in Tamarac, FL seeks an Assistant Store Manager to assume full responsibility for operating the Goodwill Retail Store when the Store Manager is off duty. You will lead, motivate, coach, and train employees while meeting sales goals and upholding Goodwill’s policies and procedures.

The role requires a high school diploma, at least 2 years in retail sales (ready-to-wear) with a minimum of 6 months in a supervisory role, fluent English, and strong communication skills;