Retail Store Lead: Inspire Teams & Drive Growth

LVMH

Bethesda (MD)

On-site

USD 66,000 - 81,000

Full time

5 days ago
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Benefits offered by this job

Health
Wealth (401k)
Balance (vacation & time off)
Growth (training & development)
Perks (employee discounts)
Support (mental health & financial)

Job summary

Sephora MD-Bethesda Row is hiring for a leadership role responsible for store operations, client experience, and team development at our Bethesda location. You will partner with the Store Manager to deliver exceptional service and drive sales in a fast-paced, fragrance-friendly environment.

This role requires a proven track record in retail leadership, strong communication, and a passion for coaching and growth.

Qualifications

  • Proven retail leadership in high-volume environments.
  • Ability to recruit, hire and develop top talent.
  • Strong communication and interpersonal skills.
  • Passion for coaching and developing teams.
  • Client-centric mindset with growth focus.

Responsibilities

  • Support Store Operations & Client Experience by collaborating with the Store Manager to ensure smooth daily operations and drive sales.
  • Inspire & Empower Teams with coaching, motivation, and accountability to exceed expectations.
  • Recruit & Cultivate Top Talent, building a diverse and inclusive team.
  • Champion Continuous Learning with real-time coaching, actionable feedback and ongoing support.
  • Drive Performance Through Feedback via meaningful appraisals and mentorship.
  • Elevate Client Satisfaction by delivering outstanding service and engaging loyalty programs.
  • Ensure Operational Excellence with Sephora standards and a clean, inspiring store environment.
  • Optimize Resources & Drive Growth by managing inventory and staffing efficiently.

Skills

Retail leadership
People development
Customer service
Communication
Coaching

Job description

Sephora MD-Bethesda Row is hiring for a leadership role responsible for store operations, client experience, and team development at our Bethesda location. You will partner with the Store Manager to deliver exceptional service and drive sales in a fast-paced, fragrance-friendly environment.

This role requires a proven track record in retail leadership, strong communication, and a passion for coaching and growth.

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