Assistant Store Manager: Lead Teams & Elevate Guest Experience

Sephora; Towson (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

Sephora in Towson, MD is seeking an Assistant Store Manager to lead daily store operations and deliver exceptional client experiences. You will partner with the Store Manager to drive sales, coach teams, and recruit top talent in a fast-paced retail environment.

The role emphasizes coaching, development, and empowering staff to achieve performance goals while maintaining Sephora’s service standards and store appearance. This position is full-time and based on-site in Towson.

Qualifications

• Assistant Store Management experience in fast-paced, high-volume retail.
• Strong leadership with ability to coach and develop teams.
• Excellent communication with customers and colleagues.
• Proven track record of driving sales and service excellence.

Responsibilities

• Support Store Manager in daily operations and client experience.
• Lead, coach, and develop store associates to meet goals.
• Recruit, hire, and onboard new team members with inclusivity in mind.
• Provide ongoing coaching and feedback to maximize performance.
• Deliver outstanding service and resolve customer concerns promptly.
• Maintain store standards, inventory, and visual presentation.

Skills

Leadership

Talent development

Communication

Customer service

Job description

Sephora in Towson, MD is seeking an Assistant Store Manager to lead daily store operations and deliver exceptional client experiences. You will partner with the Store Manager to drive sales, coach teams, and recruit top talent in a fast-paced retail environment.

The role emphasizes coaching, development, and empowering staff to achieve performance goals while maintaining Sephora’s service standards and store appearance. This position is full-time and based on-site in Towson.