Retail Store Lead: Guest-First Operations & Growth

majorsmanagement; Sale Creek (TN); On-site; USD 42,000 - 64,000; Full time

Job summary

Assistant Store Manager position overview: supports day-to-day store operations and leads a team to deliver a superior guest experience aligned with the brand promise “Convenience You Can Trust,” while achieving sales goals.

Responsibilities include managing daily operations, staff development, clear communication of objectives, and maintaining a systems-driven, efficient work environment. Flexibility for varied shifts and on-call readiness is required in a fast-paced retail setting.

Qualifications

• Must have a people first mentality; every team member and guest deserve a great experience.
• Skillful communicator with ability to communicate complex issues in an easily understood manner.
• Ability to plan, prioritize, and effectively deal with ambiguity in a fast-paced environment, with energy, drive and a focus on execution.
• Good business acumen.
• Ability to work a flexible schedule of days, nights, weekends and holidays.
• Must have a valid driver’s license and satisfactory MVR.
• Availability to be on call 24/7.

Responsibilities

• Manage day to day store operations, including build, train, and develop a team that will provide a consistent superior guest experience.
• Foster a culture where the primary focus will always be on the guests’ needs and providing “Convenience You Can Trust”.
• Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests.
• Create an organized and process-oriented environment.
• Communicate company objectives as necessary so that store team understand how the company strategy fits into their day to day operations.
• Clearly set expectations with employees and track results.
• Focus on execution and creating a systems culture in your store.
• Discipline to optimize results by efficient expense spending and thorough planning.
• Assist with monitoring financials and sales to understand current business.
• Assist with forecasting and analysis of business trends and functions within payroll, loss prevention, and controllable expenses in order to maximize store performance and profitability.

Skills

People first mentality

Effective communication

Ambiguity management

Business acumen

Flexible scheduling

On-call readiness

Driver's license

MVR clearance

Guest focus

Education

High School diploma or GED

Job description

Assistant Store Manager position overview: supports day-to-day store operations and leads a team to deliver a superior guest experience aligned with the brand promise “Convenience You Can Trust,” while achieving sales goals.

Responsibilities include managing daily operations, staff development, clear communication of objectives, and maintaining a systems-driven, efficient work environment. Flexibility for varied shifts and on-call readiness is required in a fast-paced retail setting.