Retail Store Lead & Growth Coach — Team Leadership & Sales

ADP, Inc.; Honolulu (HI); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

20% Employee Discount at HouseMart Ben

401(k) with Employer Match

Company Paid Life Insurance

Vacation, Sick Leave, Personal Leave

Job summary

HouseMart is seeking a Store Supervisor to support daily operations across our Hawaii stores and help drive sales and profitability. You will coach employees, monitor performance against budgets, and ensure excellent customer service in a dynamic retail environment.

The role requires a Bachelor’s degree or relevant supervisory experience, proficiency with MS Office and Google tools, and strong communication and organizational abilities. Full-time position with competitive benefits.

Qualifications

• Bachelor’s Degree in Business Management or related field or at least 3 years of related experience may be substituted.
• 2-3 years of retail and/or business supervisory experience preferred or a completion of a Manager Trainee Program.
• Working experience with MS Office, Google, internet and e-mail.
• Excellent verbal and written communication and organizational skills.

Responsibilities

• Assist Store Manager in monitoring the daily goals and monthly sales achievements as compared to budgeted goals and past history to meet/exceed expectations.
• Embrace the Company’s vision, mission, goals, objectives and core values.
• Assist Store manager in planning and controlling financial matters within budgeted limits.
• Ensure that all company objectives, policies and procedures are adhered to within the store’s operation.
• Greets every customer within 10 feet, in a timely, friendly and courteous manner.
• Determines customers’ needs and offers an appropriate service, product and/or suggestion.
• Personally accompanies customer to the merchandise location.
• Cultivates customers’ good will and encourages repeat business through suggestive selling. Handles customer special orders for non-stock items. Writes customer rain checks.
• Continually educates themselves about products and retains specific knowledge about current advertised items
• Cultivate customer’s good will and encourage repeat business.
• Ensure that all company objectives, policies and procedures are adhered to within the store’s operation.
• Recruit, train and develop staff to Company expectations.
• Foster, support, and maintain high morale by developing an effective teamwork concept among all employees.
• Assist in maintaining the perpetual inventory system and the annual preparation and taking of store physical inventory.
• Accurately perform related duties including but not limited to the role of Sales Associate, Cashier and other positions in store.
• Assists with store visit reports and audits.

Skills

Communication skills

Organizational skills

Customer service

Education

Bachelor’s Degree in Business Management or related field

Tools

MS Office

Google Suite

Internet & Email

Job description

HouseMart is seeking a Store Supervisor to support daily operations across our Hawaii stores and help drive sales and profitability. You will coach employees, monitor performance against budgets, and ensure excellent customer service in a dynamic retail environment.

The role requires a Bachelor’s degree or relevant supervisory experience, proficiency with MS Office and Google tools, and strong communication and organizational abilities. Full-time position with competitive benefits.