Retail Assistant Manager - Lead Sales & Team Growth

HouseMart; Kailua (HI); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

20% Employee Discount

401(k) with Employer Match

100% Company Paid Life Insurance

Vacation, Sick Leave, Personal Leave,

Job summary

HouseMart in Hawaii is seeking a capable retail supervisor to support store operations and drive sales. You will coach staff, monitor daily goals, assist with inventory, and ensure adherence to policies while delivering excellent customer service.

The role requires prior supervisory experience, strong communication, and proficiency with MS Office/Google apps. You will work a full-time schedule in a busy store environment and contribute to a friendly, high-performance team.

Qualifications

• Bachelor’s Degree in Business Management or related field or at least 3 years of related experience may be substituted.
• 2-3 years of retail and/or business supervisory experience preferred or a completion of a Manager Trainee Program.
• Working experience with MS Office, Google, internet and e-mail.
• Excellent verbal and written communication and organizational skills.

Responsibilities

• Assist Store Manager in monitoring daily goals and monthly sales vs budgeted goals.
• Embrace the Company’s vision, mission, goals, objectives and core values.
• Assist Store manager in planning and controlling financial matters within budgeted limits.
• Ensure that all company objectives, policies and procedures are adhered to within the store’s operation.
• Greets every customer within 10 feet, in a timely, friendly and courteous manner.
• Determines customers’ needs and offers an appropriate service, product and/or suggestion.
• Personally accompanies customer to the merchandise location.
• Cultivates customers’ good will and encourages repeat business through suggestive selling.
• Continually educates themselves about products and retains knowledge about current advertised items.
• Cultivate customer’s good will and encourage repeat business.
• Ensure that all company objectives, policies and procedures are adhered to within the store’s operation.
• Recruit, train and develop staff to Company expectations.
• Foster, support, and maintain high morale by developing an effective teamwork concept among all employees.
• Assist in maintaining the perpetual inventory system and the annual preparation and taking of store physical inventory.
• Accurately perform related duties including but not limited to the role of Sales Associate, Cashier and other positions in store.
• Assists with store visit reports and audits.

Skills

Retail supervision

MS Office

Google apps

Communication

Organizational skills

Education

Bachelor’s Degree in Business Management

Job description

HouseMart in Hawaii is seeking a capable retail supervisor to support store operations and drive sales. You will coach staff, monitor daily goals, assist with inventory, and ensure adherence to policies while delivering excellent customer service.

The role requires prior supervisory experience, strong communication, and proficiency with MS Office/Google apps. You will work a full-time schedule in a busy store environment and contribute to a friendly, high-performance team.