Retail Store Leader & Customer Service Coach

Hmstores; Kailua, Northern (HI, KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

20% Employee Discount

401(k) with Employer Match

Company paid life insurance

Job summary

HouseMart in Hawaii is seeking a Store Leader to oversee daily operations, mentor staff, and maximize sales while delivering exceptional customer service. The role requires guiding team performance and ensuring accurate stocking and merchandising.

The position emphasizes adherence to store policies, effective decision-making under pressure, and a commitment to community service in our local family-owned business.

Qualifications

• Must have strong sales and customer service skills.
• Two or more years in retail or customer service environment.
• Willingness to work flexible hours and stand for long periods.

Responsibilities

• Oversee daily store functions in the absence of management.
• Maximize productivity to achieve sales targets.
• Provide exceptional customer service and communicate expectations to staff.
• Ensure products are received, stocked and merchandised properly.
• Motivate staff and promote teamwork to reach goals.
• Follow company policies and procedures and control shrinkage.

Skills

Sales principles

Customer service

Decision making under pressure

Communication

Supervisory experience

Education

High School Diploma or equivalent

Tools

Forklift operation

Job description

HouseMart in Hawaii is seeking a Store Leader to oversee daily operations, mentor staff, and maximize sales while delivering exceptional customer service. The role requires guiding team performance and ensuring accurate stocking and merchandising.

The position emphasizes adherence to store policies, effective decision-making under pressure, and a commitment to community service in our local family-owned business.