Retail Store Lead: Customer-First Ops & Team Leadership

Dollar General Corporation; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help run a clean, organized store with a customer-first focus. You will assist with supervision of staff, merchandise presentation, deposits, and store paperwork, while performing stocking and cashiering duties to maximize profitability and reduce losses.

The role emphasizes customer service leadership, team scheduling and training, safety compliance, and adherence to company policies.

Qualifications

• Strong customer service and communication skills.
• Ability to solve problems and work in a fast-paced retail setting.
• Knowledge of cash handling procedures and deposit control.

Responsibilities

• Provide superior customer service leadership; greet customers and operate cash register.
• Open and close the store at least two days per week.
• Assist with scheduling employees and training, and conduct safety meetings.
• Manage merchandise flow: receiving, stocking, restocking, and displays.
• Maintain accurate inventory and control damages, markdowns, and paperwork.
• Support planogram implementation and ensure proper product presentation.
• Ensure financial integrity through cashier accountability and deposits.
• Assist with store management in the Store Manager's absence.

Skills

Customer service leadership

Cash handling

Scheduling and training

Merchandise presentation

Inventory control

Safety policies

Cashier accountability

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help run a clean, organized store with a customer-first focus. You will assist with supervision of staff, merchandise presentation, deposits, and store paperwork, while performing stocking and cashiering duties to maximize profitability and reduce losses.

The role emphasizes customer service leadership, team scheduling and training, safety compliance, and adherence to company policies.