Retail Store Lead — Customer Experience & Training

Tecovas; Tigard, Northern (OR, KY); Hybrid; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health insurance and dental/vision for

Free Boots

Job summary

Tecovas in Tigard, OR seeks a Full-Time Assistant Store Manager to lead a customer-centric store team and manage total store operations. Responsibilities span customer experience, training, visual merchandising, and loss-prevention while supporting store leadership and talent development.

Requirements include 3+ years of retail management, excellent leadership and service skills, and a high school diploma. The role demands weekend availability and the ability to stand for long periods.

Qualifications

• 3+ years retail management experience.
• Exceptional leadership, selling and customer service skills.
• Strong merchant skills with a history of driving financial results.
• Proven track record hiring and developing top talent.

Responsibilities

• Cultivate an environment of genuine customer connection and brand advocacy.
• Support Store Manager in recruiting, coaching, and team development.
• Deliver world-class in-person training and ensure timely completion of training paths.
• Oversee visual merchandising execution and store presentation standards.
• Uphold shipments, transfers and restock compliance; enforce loss prevention.

Skills

Retail management

Customer service

Leadership

Talent development

Education

High school diploma

Job description

Tecovas in Tigard, OR seeks a Full-Time Assistant Store Manager to lead a customer-centric store team and manage total store operations. Responsibilities span customer experience, training, visual merchandising, and loss-prevention while supporting store leadership and talent development.

Requirements include 3+ years of retail management, excellent leadership and service skills, and a high school diploma. The role demands weekend availability and the ability to stand for long periods.