Retail Store Lead: Customer Experience & Team Growth

SmartRecruiters, Inc.; Miami (FL); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, at the Brickell City Center location in Miami, seeks a Retail Assistant Store Manager to coach staff, drive sales, and deliver an exceptional customer journey. You will partner with the Store Manager to maintain Vuori's standards in service, product knowledge, and brand representation in a fast-paced environment.

The role emphasizes ownership of floor operations, strong communication, and relationship-building with customers.

Qualifications

• Must be a leader in punctuality and attendance and adhere to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• Excellent customer service skills and ability to create positive experiences.
• Strong organizational skills and ability to prioritize tasks in a fast-paced environment.
• Good communication and interpersonal abilities; willingness to learn.
• Demonstrated ownership and initiative in store operations.

Responsibilities

• Create an unforgettable customer experience.
• Lead the sales team to deliver best-in-class service.
• Prepare fitting rooms, assist with sizes, and provide feedback on merchandise.
• Engage customers about product details and events; stay informed on top sellers.
• Support day-to-day store operations and inventory awareness.

Skills

Leadership

Customer service

Communication

Organization

Punctuality

Multitasking

Learning agility

Ownership

Job description

Vuori, at the Brickell City Center location in Miami, seeks a Retail Assistant Store Manager to coach staff, drive sales, and deliver an exceptional customer journey. You will partner with the Store Manager to maintain Vuori's standards in service, product knowledge, and brand representation in a fast-paced environment.

The role emphasizes ownership of floor operations, strong communication, and relationship-building with customers.