Retail Store Lead: Customer Experience & Team Growth

Vuori; Bethesda (MD); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Bethesda, MD, is hiring a Retail Assistant Store Manager to partner with the Store Manager in leading a dynamic sales team. You will connect with customers, share Vuori’s brand values, and drive compelling in-store experiences.

This role emphasizes service excellence, product knowledge, and a positive, energetic atmosphere. You will manage daily store operations, motivate the team to hit sales goals, seek product knowledge, and ensure inventory and merchandising standards are upheld in a

Qualifications

• Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.

Responsibilities

• Create an unforgettable customer experience by guiding customers and sharing product knowledge.
• Lead the sales floor and team to ensure customer experience remains the top priority.
• Assist with fitting rooms, sizes, and provide feedback on merchandise fit.
• Build lasting relationships with customers and invite them to events, staying informed on new products.

Skills

Leadership

Customer service

Communication

Time management

Job description

Vuori, Bethesda, MD, is hiring a Retail Assistant Store Manager to partner with the Store Manager in leading a dynamic sales team. You will connect with customers, share Vuori’s brand values, and drive compelling in-store experiences.

This role emphasizes service excellence, product knowledge, and a positive, energetic atmosphere. You will manage daily store operations, motivate the team to hit sales goals, seek product knowledge, and ensure inventory and merchandising standards are upheld in a