Retail Store Lead: Customer Experience & Sales

jobr.pro; Fort Worth (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Mizzen+Main is looking for a passionate Keyholder to lead our retail team in Fort Worth, Texas. The ideal candidate will thrive in a fast-paced environment and be responsible for store operations, customer engagement, and team support.

This role requires prior retail experience and strong leadership skills. Keyholders will lead by example, deliver exceptional service, and maintain operational excellence, offering a dynamic work environment with opportunities for growth.

Qualifications

• Prior retail or customer-facing experience, preferably in a keyholder or supervisory role.
• Strong communication and leadership skills with a customer-first mindset.
• Tech-savvy with proficiency in using point-of-sale systems.

Responsibilities

• Act as a store leader in the absence of store management.
• Deliver an exceptional customer experience.
• Maintain brand presentation and operational excellence.

Skills

Retail experience

Leadership skills

Customer communication

Tech-savviness

Tools

Point-of-sale systems

Tablets

Job description

Mizzen+Main is looking for a passionate Keyholder to lead our retail team in Fort Worth, Texas. The ideal candidate will thrive in a fast-paced environment and be responsible for store operations, customer engagement, and team support.

This role requires prior retail experience and strong leadership skills. Keyholders will lead by example, deliver exceptional service, and maintain operational excellence, offering a dynamic work environment with opportunities for growth.