Lead Retail Assistant Manager - Team & Customer Experience

T E C Industrial Inc; Victorville (CA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Employee discount

Career development

Team environment

Early wage access

Job summary

Lids Sports Group is seeking an Assistant Store Manager to lead daily retail operations and drive customer excellence. You will oversee scheduling, training, and store performance while ensuring a fun, productive environment for the team and customers.

Key responsibilities include executing sales strategies, coaching staff, and maintaining store standards to deliver an outstanding shopping experience. This role reports to the Store Manager and requires strong leadership.

Qualifications

• Experience in retail sales and customer service.
• Ability to lead a team and train staff.
• Strong communication and problem-solving skills.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints in the Store Manager's absence.
• Lead store associates through training programs, goal setting, and follow-up.
• Manage discipline with verbal and written warnings when needed.
• Foster a respectful, inclusive team environment and ensure policy compliance.
• Assist in recruiting and training store personnel and ensure policy adherence.

Skills

Sales targets

Interpersonal skills

Leadership

Job description

Lids Sports Group is seeking an Assistant Store Manager to lead daily retail operations and drive customer excellence. You will oversee scheduling, training, and store performance while ensuring a fun, productive environment for the team and customers.

Key responsibilities include executing sales strategies, coaching staff, and maintaining store standards to deliver an outstanding shopping experience. This role reports to the Store Manager and requires strong leadership.