Retail Store Lead & Customer Experience

T E C Industrial Inc; Appleton (WI); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Retirement plan

Employee discount

PTO

Career development

Bonus potential

Early wage access

Job summary

Lids Sports Group in Appleton, WI, is seeking an Assistant Store Manager to lead daily operations, coach sales staff, and deliver exceptional customer experiences in a fast-paced retail environment.

You will drive store performance, enforce policies, and ensure brand standards while contributing to a fun, inclusive team culture. The role offers comprehensive benefits, bonus potential, and opportunities for career growth.

Qualifications

• Proven ability to drive sales while minimizing losses.
• Strong interpersonal and verbal communication skills.
• Ability to work independently and without supervision.

Responsibilities

• Act as Manager on duty for scheduling issues and customer concerns.
• Lead store associates through training programs and goal setting.
• Maintain customer service standards and execute selling strategies.
• Manage cash, inventory, and store operations per policy.
• Open and close the store and prepare for inventories.

Skills

Sales leadership

Interpersonal skills

Independent work

Job description

Lids Sports Group in Appleton, WI, is seeking an Assistant Store Manager to lead daily operations, coach sales staff, and deliver exceptional customer experiences in a fast-paced retail environment.

You will drive store performance, enforce policies, and ensure brand standards while contributing to a fun, inclusive team culture. The role offers comprehensive benefits, bonus potential, and opportunities for career growth.