Retail Store Lead — Commission & Growth Bonuses

FirstCash, Inc.; McKinney (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Unlimited commission

Store performance bonus

Earned wage access

Vacation & Sick/Personal time

401(k) auto-enrollment

Tuition reimbursement

Employee discounts

Job summary

FirstCash, Inc. in McKinney, TX is seeking an Assistant Store Manager to lead our team, coach employees, and drive store performance while delivering exceptional customer service.

You will partner with the Store Manager to manage daily operations, supervise staff, handle cash, and maintain inventory and merchandising across jewelry, electronics, tools, and more. The role offers $13.00–$16.50 per hour plus unlimited commission and a store performance bonus.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Previous leadership, supervisory, or management experience preferred.
• Strong leadership, coaching, team development, and customer service skills.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Bilingual applicants encouraged to apply.

Responsibilities

• Support daily store operations and serve as Manager on Duty when needed.
• Deliver exceptional customer service and resolve customer concerns.
• Coach, train, and develop team members to meet company standards.
• Assist with recruiting, hiring, and retaining top talent.
• Help drive store sales, profitability, and performance goals.
• Maintain inventory accuracy and support asset protection initiatives.
• Open and close the store, including cash handling and operational procedures.
• Monitor loan and buying transactions to ensure compliance and accuracy.
• Maintain attractive merchandising and store presentation standards.
• Analyze performance metrics and support the achievement of business objectives.
• Build product knowledge across a wide variety of merchandise categories.

Skills

Leadership

Coaching

Customer service

Team development

Bilingual

Cash handling

Education

High school diploma or GED

Tools

Checkout systems

Inventory software

Job description

FirstCash, Inc. in McKinney, TX is seeking an Assistant Store Manager to lead our team, coach employees, and drive store performance while delivering exceptional customer service.

You will partner with the Store Manager to manage daily operations, supervise staff, handle cash, and maintain inventory and merchandising across jewelry, electronics, tools, and more. The role offers $13.00–$16.50 per hour plus unlimited commission and a store performance bonus.