Retail Store General Manager - Growth, Ops & People Leader

Gap Inc.; Long Beach (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Gap Inc. in Long Beach, CA seeks a General Manager to lead a store team, deliver a profitable business plan, and drive customer experience excellence. You will align brand vision with in-store execution across Customer Operations, Merchandising, Product Operations, and talent development.

You will coach teams, forecast and plan schedules, manage budgets, and champion standards to maximize store performance while promoting an inclusive, high-service culture.

Qualifications

• 3-5 years of retail experience leading others.
• College degree or equivalent experience preferred.
• Demonstrated ability to deliver results.
• Ability to effectively communicate with customers and employees.
• College degree preferred.
• Ability to maneuver around sales floor, stock room, and office; lift/carry up to 30 lbs.
• Ability to work a flexible schedule, including travel, to meet business needs including nights, weekends, holidays.
• Ability to travel as required.
• Business Acumen skills.
• Established time management skills.
• Strong planning and prioritization skills.

Responsibilities

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Skills

Retail leadership

Results orientation

Communication

Team development

Flexibility/schedule

Travel readiness

Business acumen

Time management

Education

College degree

Equivalent experience

Job description

Gap Inc. in Long Beach, CA seeks a General Manager to lead a store team, deliver a profitable business plan, and drive customer experience excellence. You will align brand vision with in-store execution across Customer Operations, Merchandising, Product Operations, and talent development.

You will coach teams, forecast and plan schedules, manage budgets, and champion standards to maximize store performance while promoting an inclusive, high-service culture.