Retail Store Leader — Growth, Experience & Team Impact

R551US The Finish Line, Inc.; Fitchburg (MA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager to lead daily operations, inspire a high-performing team, and deliver exceptional customer experiences in a fast-paced retail environment. You will shape store success with strategic merchandising, staff development, and strong community engagement.

As part of the store management team, you will drive sales, manage budgets, and ensure operational excellence while maintaining a customer-centric focus across all interactions.

Qualifications

• Proven experience as a Retail Store Manager or similar role.
• Ability to lead, coach, and develop a high-performing team.
• Strong customer-service orientation and problem-solving skills.
• Analytical skills to review sales data and manage budgets.
• Flexibility to work weekends and holidays.
• Proficiency with retail software and basic computer applications.

Responsibilities

• Lead and train a motivated team; set goals and provide feedback.
• Create an exceptional shopping experience by addressing customer needs.
• Drive store sales and profitability through merchandising and promotions.
• Oversee inventory, visual merchandising, and store maintenance.
• Manage budgets, control expenses, and analyze sales data.
• Implement local marketing initiatives and community engagement.
• Identify opportunities for improvement and implement innovative solutions.
• Handle additional duties as required.

Skills

Leadership & Team Management

Customer Experience

Sales & Performance

Operational Excellence

Financial Management

Marketing & Community Engagement

Innovation & Problem-Solving

Flexibility

Tech-Savvy

Education

High School Diploma or GED

Tools

Retail management software

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager to lead daily operations, inspire a high-performing team, and deliver exceptional customer experiences in a fast-paced retail environment. You will shape store success with strategic merchandising, staff development, and strong community engagement.

As part of the store management team, you will drive sales, manage budgets, and ensure operational excellence while maintaining a customer-centric focus across all interactions.