Retail Store Leader: Growth & Customer Experience

R551US The Finish Line, Inc.; Orlando (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Employee discounts

Job summary

The Finish Line, Inc. is seeking an Assistant Store Manager and Supervisor to lead store operations in Orlando. You will inspire a high-performance team, drive sales, and ensure outstanding customer service in a fast-paced environment.

You will manage daily operations, staff development, merchandising, and local marketing initiatives while upholding company policies. Join a dynamic team focused on growth and inclusive culture.

Qualifications

• Experience as Retail Store Manager or similar role with sales targets.
• Strong leadership, communication, interpersonal and organizational skills.
• Customer-centric with a passion for exceptional service.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Willingness to work flexible hours, including weekends and holidays.
• Must read and write English and perform business-related math.
• May move to different locations within the company network.

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team; provide ongoing feedback.
• Customer Experience: Deliver an exceptional shopping experience and high service standards.
• Sales & Performance: Drive store sales and profitability through merchandising and promotions.
• Operational Excellence: Oversee daily operations, inventory, VM, and store maintenance; ensure policy compliance.
• Financial Management: Manage budgets, control expenses, and analyze sales data.
• Marketing & Community Engagement: Implement local marketing and build community relationships.
• Innovation & Problem-Solving: Stay current with trends and implement improvements.
• Additional duties and projects as required.

Skills

Leadership

Customer Service

Analytical Skills

Flexibility

Tech Savvy

English Proficiency

Education

High School Diploma or GED

Tools

Retail management software

Basic computer applications

Job description

The Finish Line, Inc. is seeking an Assistant Store Manager and Supervisor to lead store operations in Orlando. You will inspire a high-performance team, drive sales, and ensure outstanding customer service in a fast-paced environment.

You will manage daily operations, staff development, merchandising, and local marketing initiatives while upholding company policies. Join a dynamic team focused on growth and inclusive culture.