Retail Store Director

Tom Beckbe; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Tom Beckbe is seeking a Retail Store Director to lead day-to-day operations at our Atlanta store. You will manage inventory, merchandising, and in-store events while delivering an exceptional customer experience and representing the Tom Beckbe brand.

Ideal candidates bring strong leadership and sales skills, a retail/apparel background, and the ability to train staff, schedule weekends, and collaborate with corporate teams to forecast inventory and drive growth.

Qualifications

• Previous experience in a customer service field, retail and apparel environment a plus.
• Exceptional leadership, sales, and customer service skills.
• High School Diploma required (College Degree Preferred).
• Must be able to work weekends.
• Independent, detail-oriented, proactive work ethic.

Responsibilities

• Cultivate an environment of authentic customer connection through every interaction
• Act as a brand ambassador and show an exceptional knowledge on the Tom Beckbe product line
• Discover and assess customer needs and offer thoughtful solutions
• Assist customer service team on returns, exchanges, and all customer questions and concerns
• Monitor inventory levels and work with corporate inventory team and warehouse to plan for future needs
• Assist in training and hiring of retail associates
• Assist with in-store events

Skills

Leadership

Sales

Customer Service

Detail‑Oriented

Proactive

Education

High School Diploma

College Degree Preferred

Job description

We are seeking to hire a retail store director to help grow our iconic American sporting company. The retail store director will aid in day-to-day operations as well as inventory stocking, merchandising, and helping with in-store events at our store location at 56 East Andrews Drive NW, Suite 19, Atlanta, GA 30305.

The retail store director will also support product flow and apply customer service skills in order to curate an exceptional in-store experience and ensure that everyone is outfitted for their next adventure.

RESPONSIBILITIES:

• Cultivate an environment of authentic customer connection through every interaction
• Act as a brand ambassador and show an exceptional knowledge on the Tom Beckbe product line
• Discover and assess customer needs and offer thoughtful solutions
• Assist customer service team on returns, exchanges, and all customer questions and concerns
• Monitor inventory levels and work with corporate inventory team and warehouse to plan for future needs
• Assist in training and hiring of retail associates
• Assist with in-store events

QUALIFICATIONS:

• Previous experience in a customer service field, retail and apparel environment a plus
• Exceptional leadership, sales, and customer service skills
• High School Diploma required (College Degree Preferred)
• Must be able to work weekends
• Independent, detail-oriented, proactive work ethic