Retail Manager

Tom Beckbe; Atlanta (GA); On-site; USD 38,000 - 54,000; Full time

Job summary

Tom Beckbe in Atlanta is seeking a retail manager to lead daily store operations at 56 East Andrews Drive NW, enhance the in-store experience, and drive sales. You will oversee inventory, merchandising, and in-store events while supporting product flow and customer service excellence, helping customers prepare for their next adventure.

The role requires strong leadership and a proactive, detail-oriented work ethic; weekend availability is expected.

Qualifications

• Experience in customer service, retail and apparel is a plus.
• Strong leadership, sales and customer service skills.
• High School Diploma required; college degree preferred.
• Must be able to work weekends.
• Independent, detail-oriented, proactive work ethic.

Responsibilities

• Cultivate an environment of authentic customer connection through every interaction
• Act as a brand ambassador and show an exceptional knowledge on the Tom Beckbe product line
• Discover and assess customer needs and offer thoughtful solutions
• Assist customer service team on returns, exchanges, and all customer questions and concerns
• Monitor inventory levels and work with corporate inventory team and warehouse to plan for future needs
• Assist retail directors in training and hiring of retail associates
• Assist with in-store events

Skills

Customer service

Leadership

Sales

Merchandising

Communication

Education

High School Diploma

College Degree preferred

Job description

We are seeking to hire a retail manager to help grow our iconic American sporting company. The retail manager will aid in day-to-day operations as well as inventory stocking, merchandising, and helping with in-store events at our at Atlanta store located at 56 East Andrews Drive NW.

The manager will also support product flow and apply customer service skills in order to curate an exceptional in-store experience and ensure that everyone is outfitted for their next adventure.

RESPONSIBILITIES:

• Cultivate an environment of authentic customer connection through every interaction
• Act as a brand ambassador and show an exceptional knowledge on the Tom Beckbe product line
• Discover and assess customer needs and offer thoughtful solutions
• Assist customer service team on returns, exchanges, and all customer questions and concerns
• Monitor inventory levels and work with corporate inventory team and warehouse to plan for future needs
• Assist retail directors in training and hiring of retail associates
• Assist with in-store events

QUALIFICATIONS:

• Previous experience in a customer service field, retail and apparel environment a plus
• Exceptional leadership, sales, and customer service skills
• High School Diploma required (College Degree Preferred)
• Must be able to work weekends
• Independent, detail-oriented, proactive work ethic