Retail Store Director

Tom Beckbe; Franklin (TN); On-site; USD 50,000 - 70,000; Full time

Job summary

Tom Beckbe is seeking a Retail Store Director in Franklin, TN, to help grow our iconic American sporting company. The ideal candidate will manage day-to-day operations, inventory, merchandising, and in-store events, ensuring a premium customer experience.

Applicants should possess exceptional leadership and customer service skills, with a preference for previous retail experience. A high school diploma is required; a college degree is preferred. Responsibilities include training associates and maintaining inventory levels.

Qualifications

• Previous experience in a customer service field, retail and apparel environment is a plus.
• Exceptional leadership, sales, and customer service skills required.
• Must be independent, detail-oriented, and proactive.

Responsibilities

• Cultivate authentic customer connections through every interaction.
• Monitor inventory levels and plan for future needs with corporate team.
• Assist with training and hiring of retail associates.

Skills

Customer service skills

Leadership skills

Sales skills

Education

High School Diploma

College Degree (Preferred)

Job description

We are seeking to hire a retail store director to help grow our iconic American sporting company. The retail store director will aid in day-to-day operations as well as inventory stocking, merchandising, and helping with in-store events at our store location at 420 Main Street, Franklin, TN.

The retail store director will also support product flow and apply customer service skills in order to curate an exceptional in-store experience and ensure that everyone is outfitted for their next adventure.

Responsibilities

• Cultivate an environment of authentic customer connection through every interaction
• Act as a brand ambassador and show an exceptional knowledge on the Tom Beckbe product line
• Discover and assess customer needs and offer thoughtful solutions
• Assist customer service team on returns, exchanges, and all customer questions and concerns
• Monitor inventory levels and work with corporate inventory team and warehouse to plan for future needs
• Assist retail directors in training and hiring of retail associates
• Assist with in-store events

Qualifications

• Previous experience in a customer service field, retail and apparel environment a plus
• Exceptional leadership, sales, and customer service skills
• High School Diploma required (College Degree Preferred)
• Must be able to work weekends
• Independent, detail-oriented, proactive work ethic