Retail Store Boutique Manager

ivy & leo; Charlotte (NC); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic Boutique Manager to lead their Charlotte store. This role is perfect for someone with a passion for retail and a knack for guest service. You'll be responsible for driving sales, developing a high-performing team, and ensuring operational excellence. If you thrive in a fast-paced environment and have the entrepreneurial spirit to inspire your team, this opportunity is for you. Join a company that values integrity, creativity, and a commitment to providing an exceptional shopping experience. Apply today and become part of a family-oriented team!

Benefits

401K Benefits

Health Insurance Co-Pay

Vacation Pay

Holiday Pay

Qualifications

• Minimum 1-2 years of experience in specialty retail management.
• Strong leadership and communication skills are essential.
• Proficient in Microsoft Office Suite.

Responsibilities

• Drive sales and manage expenses to improve store metrics.
• Lead and develop a diverse sales team to maximize performance.
• Ensure visual and operational standards are consistently met.

Skills

Leadership

Guest Service

Problem Solving

Communication Skills

Merchandising Skills

Organizational Skills

Flexibility

Team Development

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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We are now actively looking for our next great Boutique Manager for our store located in Charlotte, NC.

ivy & leo is actively looking for a Store Manager leader candidate. This candidate should have several years of specialty retail experience in a leadership role, as an Store Manager. At ivy & leo our Boutique Managers must have a strong emphasis on guest service, product and visual presentation, be an effective problem solver and possess an entrepreneurial spirit in order to be the Boutique Team Leader. The Manager will assist in building and retaining a high performing and diverse sales team. Through coaching the Manager must motivate their team to provide superior customer service and in turn maximize sales. The candidate, in partnership with the Boutique Manager, must understand business drivers, how to maximize profitability, and ensure visual and operational standards are met consistently in their boutique.

Candidates must be able to work a flexible schedule according to the needs of the business, including weekends and holidays.

Job Requirements:

Leadership:

• Drives business results by maximizing daily sales plans, managing expenses and improving metrics through sales floor leadership, the execution of Julie's training programs, and continuous coaching on and off the sales floor

• Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met

• Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills

• Assists in acting as a liaison between the Boutique Manager, District Team Leader, Regional Director, Human Resources and Boutique Operations.

People/Talent:

• Attracts, recruits, and retains team members who are guest focused and demonstrate the ability to drive sales

• Leads, develops and coaches team members to reach their fullest potential and prepare them for the next level of responsibility by utilizing company tools

• Evaluates and reacts to performance issues fairly and consistently in accordance with our expected practices

• Actively establishes open, candid and trusting professional relationships with their team members

• Maintains a high degree of personal integrity and inspires a team with the same values

Guest Experience:

• Creates and reinforces a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal guest following through clear and positive communication

• Prepares the team to balance our guest experience with necessary operational tasks

• Maintains a visually inspiring boutique that is compelling to guests by developing visual decision making skills and effective communication of our visual standards

• Utilizes, leads and delivers our visual brand standards to present our unique product mix offering

• Demonstrates a passion for fashion by understanding trends

Operations:

• Understands and enforces all company policies and procedures in a fair and consistent manner

• Assists with the scheduling of team members in order to deliver the expected level of guest service and maximize sales potential

• Performs and supervises boutique opening and closing procedures including bank deposits and securing the boutique

• Protects the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory

Qualifications

• Minimum 1-2 years of experience managing a specialty retail store

• Demonstrates leadership and integrity with experience managing a staff of boutique team members

• Excellent verbal and written communication skills

• Strong merchandising and visual skills

• Excellent organization skills; able to plan and execute tasks efficiently

• Proactive and creative problem solving ability

• Flexible and adaptable

• Ability to multi-task and balance multiple priorities

• Proficient computer skills in Microsoft Word, Excel and Outlook

• Ability to work most Saturdays and occasional holidays

please contact through Linkedin

Employment Type

Full-time Position

401K BENEFITS

HEALTH INSURANCE CO-PAY

Vacation Pay

Holiday Pay

We can't wait to have you join our family !

why wait ...apply today !

www.ivyandleo.com

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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