Retail Store Associate — Customer Service & Merchandising

ALDI USA; Crosby (AL); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

401(k) Plan

Employee Assistance Program

Discount Program

Medical Insurance

Paid Holidays

Job summary

ALDI USA in Alabama is hiring a Store Associate to handle merchandising, stocking, cashiering, and cleaning to keep the store looking its best.

You will work with the ALDI team to deliver exceptional customer service, support curbside pickup, maintain inventories, and uphold safety, training, and store policies. Starting wage is $18.50 per hour, with annual wage increases planned; full-time hours average 30+ per week, and ALDI offers medical and other benefits.

Qualifications

• Customer service skills to respond promptly and courteously.
• Ability to operate store equipment including cash registers and scanners.
• Ability to follow store policies and procedures.
• Strong communication and teamwork abilities.
• Ability to meet availability requirements.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the point-of-sale (POS) system to accurately scan and process customer purchases and informs store management of scanning concerns or errors.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes as required to ensure an efficient checkout.
• Stocks shelves and displays neatly while following merchandising planograms to maximize sales.
• Complete curbside pickup orders by accurately retrieving items from the store, verifying order contents, and ensuring timely delivery to customers’ vehicles from the staging area.
• Maintains zone standards and merchandising standards at all times.
• Assists store management in achieving operational efficiency goals.
• Assists store management in achieving total loss goals.
• Complies with all established company policies and processes.
• Supports store management in providing a safe working environment by identifying and rectifying hazards, ensuring proper ergonomics, and maintaining equipment in proper working order.
• Adheres to inventory procedures and product handling guidelines.
• Performs general cleaning tasks to company standards.

Skills

Customer service

Cashiering

Stocking shelves

Merchandising

POS system

Education

High school diploma or equivalent

Tools

POS System

Job description

ALDI USA in Alabama is hiring a Store Associate to handle merchandising, stocking, cashiering, and cleaning to keep the store looking its best.

You will work with the ALDI team to deliver exceptional customer service, support curbside pickup, maintain inventories, and uphold safety, training, and store policies. Starting wage is $18.50 per hour, with annual wage increases planned; full-time hours average 30+ per week, and ALDI offers medical and other benefits.