Retail Stock & Sales Support Specialist

Tapestry, Inc.; Merrimack (NH); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid parental leave

Commuter benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York, part of the Tapestry brand family, is seeking a Sales Support Associate to ensure an organized, customer-ready store. You will manage deliveries, keep stock replenished on the floor, and support daily operations to maintain a premium shopping experience.

The role emphasizes strong English communication, collaboration with team members, and the ability to adapt in a fast-paced retail environment. Flexible scheduling is required, including nights and weekends.

Qualifications

• Retail service experience and passion for retail and the service industry.
• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
• Strong communication and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Retail service experience

Excellent client service

Effective communication

Multi-tasking

English language proficiency

Job description

Kate Spade New York, part of the Tapestry brand family, is seeking a Sales Support Associate to ensure an organized, customer-ready store. You will manage deliveries, keep stock replenished on the floor, and support daily operations to maintain a premium shopping experience.

The role emphasizes strong English communication, collaboration with team members, and the ability to adapt in a fast-paced retail environment. Flexible scheduling is required, including nights and weekends.