Retail Sales Support Specialist — Flexible Schedule

Kate Spade New York; Conway (NH); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(K)

Paid parental leave

Commuter benefits

Job summary

Kate Spade New York is seeking a Sales Support Associate to ensure a prepared, organized store environment. You will manage deliveries, keep stock accessible, and support daily floor replenishment and operational standards.

You will monitor stock levels, assist with price changes, and maintain cleanliness across the selling floor and stockroom. The role requires strong English, customer service, and retail orientation.

Qualifications

• Previous retail service experience; passion for retail and the service industry.
• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
• Strong communication and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Customer service

Communication

Teamwork

Adaptability

English proficiency

Job description

Kate Spade New York is seeking a Sales Support Associate to ensure a prepared, organized store environment. You will manage deliveries, keep stock accessible, and support daily floor replenishment and operational standards.

You will monitor stock levels, assist with price changes, and maintain cleanliness across the selling floor and stockroom. The role requires strong English, customer service, and retail orientation.