Retail Stock & Floor Support Associate

Tapestry, Inc.; Sevierville (TN); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Kate Spade New York is seeking a Sales Support Associate to help keep the store organized, ensure stock is available, and support daily replenishment and operational standards.

The role emphasizes teamwork, strong communication, and the ability to adapt in a fast-paced retail environment, including flexible scheduling, nights, weekends, and peak seasons.

Candidates should have retail experience and strong English, with opportunities to engage customers and participate in omni/virtual selling.

Qualifications

• Previous retail service experience; passion for retail and the service industry.
• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
• Strong communication and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment,
• Strong English language proficiency. (for EU)

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Flexibility

English proficiency

Job description

Kate Spade New York is seeking a Sales Support Associate to help keep the store organized, ensure stock is available, and support daily replenishment and operational standards.

The role emphasizes teamwork, strong communication, and the ability to adapt in a fast-paced retail environment, including flexible scheduling, nights, weekends, and peak seasons.

Candidates should have retail experience and strong English, with opportunities to engage customers and participate in omni/virtual selling.