Retail Stock & Sales Support Associate

Tapestry (Coach/Kate Spade); Vacaville (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Kate Spade New York, part of the Tapestry portfolio, seeks a Sales Support Associate to ensure a customer-ready store by managing deliveries, stock levels, and daily replenishment. You will support floor replenishment, price changes, and maintain overall store standards.

Ideal candidates have prior retail service experience, strong client service skills, and the ability to engage multiple customers while maintaining high personal style. Flexibility for peak retail days is expected.

Qualifications

• Previous retail service experience; passion for retail and the service industry.
• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
• Strong communication and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Customer service

Communication

Team collaboration

Multi-tasking

Adaptability

Job description

Kate Spade New York, part of the Tapestry portfolio, seeks a Sales Support Associate to ensure a customer-ready store by managing deliveries, stock levels, and daily replenishment. You will support floor replenishment, price changes, and maintain overall store standards.

Ideal candidates have prior retail service experience, strong client service skills, and the ability to engage multiple customers while maintaining high personal style. Flexibility for peak retail days is expected.