Fashion Retail Support Associate – Stock & Service

Tapestry, Inc.; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance and Tuition "asss

Job summary

Kate Spade New York is seeking a Sales Support Associate to help keep the store organized, manage deliveries, stock, and daily replenishment. You will support floor coverage, assist customers, and maintain pricing and merchandising standards while upholding the brand’s energetic, inclusive spirit.

This role requires strong English, the ability to work nights and weekends, and the adaptability to thrive in a fast-paced retail environment.

Qualifications

• Previous retail service experience; passion for retail and the service industry.
• Excellent client service and communication skills; ability to maneuver the sales floor and engage multiple customers.
• Strong communication and an elevated sense of personal style.
• Social media awareness and willingness to learn omni/virtual selling techniques.
• Ability to work in a fast-paced environment, Strong English language proficiency. (for EU)
• Schedule: Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).
• Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Retail service

Client service

Communication skills

Social media awareness

Omni/virtual selling

Ability to multi-task

English proficiency

Job description

Kate Spade New York is seeking a Sales Support Associate to help keep the store organized, manage deliveries, stock, and daily replenishment. You will support floor coverage, assist customers, and maintain pricing and merchandising standards while upholding the brand’s energetic, inclusive spirit.

This role requires strong English, the ability to work nights and weekends, and the adaptability to thrive in a fast-paced retail environment.