Retail Support Associate — Flexible Schedule

Tapestry (Coach/Kate Spade); Auburn (WA); On-site; USD 21,000 - 28,000; Full time

Job summary

Kate Spade New York, part of Tapestry, is seeking a Sales Support Associate to keep the store organized and customer-ready. You will manage deliveries, maintain stock levels, and support daily floor replenishment and standards to ensure a positive shopping experience.

The role requires strong customer focus, effective communication, and the ability to multitask in a fast-paced retail environment while upholding brand presentation and integrity.

Qualifications

• Previous retail service experience; passion for retail and the service industry.
• Excellent client service and communication skills; ability to engage multiple customers.
• Strong English language proficiency.

Responsibilities

• Manage and process inbound deliveries promptly; monitor and prioritize daily workload.
• Organize and maintain accessibility of merchandise in stockroom and selling floor.
• Maintain knowledge of stock levels, unit counts, and sales performance.
• Support floor moves and ensure selling floor is consistently stocked throughout the day.
• Execute price changes and markdowns as required.
• Maintain cleanliness and organization standards across selling floor, stockroom, and offsite/warehouse.
• Audit compliance and work toward achieving shrinkage goals.

Skills

Teamwork

Communication

Multi-tasking

Adaptability

Customer focus

Job description

Kate Spade New York, part of Tapestry, is seeking a Sales Support Associate to keep the store organized and customer-ready. You will manage deliveries, maintain stock levels, and support daily floor replenishment and standards to ensure a positive shopping experience.

The role requires strong customer focus, effective communication, and the ability to multitask in a fast-paced retail environment while upholding brand presentation and integrity.