Retail Stock & Customer Service Associate

The TJX Companies, Inc.; Plain City (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health coverage options

Paid holidays

Job summary

The TJX Companies, Inc. HomeGoods in Plain City, OH is hiring a Customer Experience Associate. You will deliver a highly satisfied customer experience, handle transactions, maintain store cleanliness, and support various areas as needed.

You should have excellent customer service skills, a flexible schedule, and strong communication. Benefits include associate discount, 401(k) contributions, health coverage options, and opportunities to learn and grow within TJX.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows merchandising procedures.
• Accurately processes and prepares merchandise for the sales floor.
• Initiates and participates in store recovery as needed.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Communication

Flexibility

Multi-tasking

Attention to detail

Team collaboration

Job description

The TJX Companies, Inc. HomeGoods in Plain City, OH is hiring a Customer Experience Associate. You will deliver a highly satisfied customer experience, handle transactions, maintain store cleanliness, and support various areas as needed.

You should have excellent customer service skills, a flexible schedule, and strong communication. Benefits include associate discount, 401(k) contributions, health coverage options, and opportunities to learn and grow within TJX.