Customer Experience Retail Associate | Flexible Schedule

The TJX Companies, Inc.; Columbus (OH); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

Health care benefits

Paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Columbus, OH, is seeking a store associate to deliver a highly satisfying customer experience across the HomeGoods location. You will engage customers, follow loss prevention standards, and support multiple areas of the store as needed to help the business succeed.

You will promote credit and loyalty programs, maintain store standards, and process merchandise. The role requires strong communication, detail orientation, and the ability to lift items and adapt to

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Attention to detail

Job description

The TJX Companies, Inc. in Columbus, OH, is seeking a store associate to deliver a highly satisfying customer experience across the HomeGoods location. You will engage customers, follow loss prevention standards, and support multiple areas of the store as needed to help the business succeed.

You will promote credit and loyalty programs, maintain store standards, and process merchandise. The role requires strong communication, detail orientation, and the ability to lift items and adapt to