Customer Experience Retail Associate | Flexible Hours

The TJX Companies, Inc.; Cincinnati (OH); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

life insurance

paid parental leave

paid holidays/vacation/sick

Job summary

The TJX Companies, Inc. in Cincinnati is hiring for a customer-focused team member at HomeGoods, offering a dynamic retail environment across TJX Family brands. You will support a high-quality customer experience and maintain store standards.

The role emphasizes flexibility, strong communication, and the ability to multi-task while delivering accurate transactions and upholding loss prevention measures. Benefits and competitive pay included.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Detail orientation

Multi-tasking

Job description

The TJX Companies, Inc. in Cincinnati is hiring for a customer-focused team member at HomeGoods, offering a dynamic retail environment across TJX Family brands. You will support a high-quality customer experience and maintain store standards.

The role emphasizes flexibility, strong communication, and the ability to multi-task while delivering accurate transactions and upholding loss prevention measures. Benefits and competitive pay included.