Retail Specialist: Lead Customer Experience & Team Growth

Nike Inc; Wisconsin Dells (WI); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Discounts up to 50% on Nike, Converse,

Paid time off and holidays

401(k) plan and Employee Assistance

Tuition reimbursement up to $5,250

Job summary

Nike is hiring a Retail Supervisor in Wisconsin Dells to lead store team in a fast-paced, high-volume environment. The role is full-time, 34-40 hours per week, including nights and weekends, with the chance to drive great customer experiences and product presentation.

You'll coach teammates on service principles, manage cash registers and stock, and participate in store events while embodying the Nike culture and just-do-it attitude.

Qualifications

• 1 year of retail or consumer service experience.
• Must be at least 18.
• Flexibility to work nights, weekends and holidays based on store needs.

Responsibilities

• Be enthusiastic, excited, and knowledgeable about NIKE products and services to best support customer needs.
• Lead by example and deliver service in line with Nike’s Service Principles to bring the consumer journey to life.
• Make customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey.
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.

Skills

Customer service

Job description

Nike is hiring a Retail Supervisor in Wisconsin Dells to lead store team in a fast-paced, high-volume environment. The role is full-time, 34-40 hours per week, including nights and weekends, with the chance to drive great customer experiences and product presentation.

You'll coach teammates on service principles, manage cash registers and stock, and participate in store events while embodying the Nike culture and just-do-it attitude.