Retail Specialist: Donations, eCommerce & Merchandising

Goodwill of Central & Southern Indiana; Zionsville (IN); On-site; USD 14,774 - 21,042; Full time

Benefits offered by this job

Discount programs

Comprehensive health plan

Generous PTO and holidays

Sabbatical and parental leaves

Retirement savings with company match

Daily pay options

Job summary

Goodwill of Central & Southern Indiana is seeking a Retail Associate to support store operations across multiple roles, including cashier, textiles/wares producer, donation door attendant, and eCommerce producer. You'll help drive store performance, assist customers, process donations, and contribute to online sales initiatives with attention to quality and efficiency.

The role requires strong customer service, teamwork, and the ability to manage tasks in a fast-paced retail environment.

Qualifications

• No degree or credential required; capability matters most.
• Strong customer focus and service mindset are essential.
• Collaborative team player with reliability and accountability.
• Attention to detail and safety-consciousness are valued.

Responsibilities

• Operate as cashier, ring up orders, balance drawer and follow cash handling procedures.
• Assist in sorting and presenting products; ensure clean, organized sales floor.
• Handle donations and maintain a tidy donation door and backroom.
• Support eCommerce activities: online listings, packaging and shipping for ClickGoodwill.
• Assist with e-Books production and cataloging for online sales.
• Rotate and merchandize textiles and wares to maximize presentation.

Skills

Customer Focus

Teamwork

Ethical

Attention to Detail

Time Management

Technical Knowledge

Communication Skills

Mathematical Aptitude

Critical Thinking

Job description

Goodwill of Central & Southern Indiana is seeking a Retail Associate to support store operations across multiple roles, including cashier, textiles/wares producer, donation door attendant, and eCommerce producer. You'll help drive store performance, assist customers, process donations, and contribute to online sales initiatives with attention to quality and efficiency.

The role requires strong customer service, teamwork, and the ability to manage tasks in a fast-paced retail environment.